Getting great service
Have you noticed that when you are nice to service workers, they tend to be nice to you?
A few politely playful remarks - a little flirting even! - a smile and a peaceful state of mind gets me almost invariably superior service. It's really about giving people good service, even when you're the customer.
posted by Daniel @ 10:06 am
1 Comments:
Yes you are very right there. I have had such an experience with the Mechanic that I go to as well as my parents. As a customer if a professional service is offered, I respond with positive praise and as you state if you are nice to service workers they are nice to you. Also working within a University Library, being nice to cliental and rising above their level makes dealing with them a lot easier. Hopefully more people will acknowledge your view in relating to giving and receiving great service as you raise an interesting point.
Take care Dan
Garry
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